We're happy to help before or after you buy. The live support portal is the fastest way to reach the team and keeps every update in one private conversation.
Support channels
- Live support portal (recommended): open or continue a private support conversation. It asks for the details our team needs and keeps the complete history together.
- Email fallback: [email protected]
- Discord community: available from the header and footer for announcements and community discussion; use the support portal for account, order, or technical help.
What to include for a fast reply
- The email address used on your order (so we can find your license).
- Which product and plan you bought.
- Your Windows version and a clear description of the problem (and a screenshot if relevant).
Setup & system requirements
Supported systems: Windows 10 (build 19041 and newer) and Windows 11, 64-bit. Setup instructions are provided after purchase. If you get stuck during installation, contact support and we'll walk you through it.
Before you buy
Pre-sales questions are welcome — open a support conversation or email us and we'll confirm compatibility and current status before you purchase.